ABOUT PERSON CENTRED TRAINING
Using the principles of person-centred practice, the team at Person Centred Training provide solutions to the people we work with, to assist in developing positive workplace cultures, and in assisting building person centred teams that everyone wants to be a part of. Person Centred Training has a rich and proud history of helping organisations of all sizes and industries successfully implement change management, workplace compliance and people-management for over 15 years.
Founded by Paul Tilbury, Paul is regarded as one of the best Compliance and Accreditation specialists in Australia. His consulting work and guidance has helped many businesses streamline their operations. Paul has taught at the University Western Sydney and the Australian College of Applied Psychology in the areas of change management, industrial relations and organisational behaviour for over 6 years at each institute. Our team is passionate about ensuring that modern businesses today are armed with best practices to maximise their productivity with a resilient workforce using efficient systems and procedures.
At Person Centred Training, we work together with many reputable organisations, including being a member of the Institute of Advisors, a member of the SAI Global Affiliates Program, and being acertified Genos Emotional Intelligence practitioner. Our staff have undergone training with BSI Group in terms of auditing and compliance in the following areas:
- ISO 9001: 2015 Quality Assurance
- Trained as Lead Auditors
- ISO 45001 WHSE / OHSE Requirements
- ISO 27001Information Security Requirements
- ISO 14001 Environmental Requirements
- ISO 31000 Risk Management Implementation
- ISO 45003 Psychosocial Risks in the Workplace
Paul is also a registered Lead Auditor for ISO Management Systems
COMMUNITY COMPLIANCE & ISO MANAGEMENT SYSTEMS
Workplace compliance is essential for the short and long-term survival of any organisation. Our dedicated team at Person Centred Training help you tick all of the boxes, including accreditation to improve opportunities to access funding, to improve success with tender submission compliance and application preparation for internationally recognised ISO standards for Quality Management Systems (QMS). We offer consulting and guidance to steer your business towards compliance success. Compliance in an organisational context is the act of complying with the rules, regulations, or standards relevant to your business and industry. In business, compliance is essential. With a compliance program in place, organisations have processes in place to avoid negative exposure, lawsuits, improve their bottomline and retain staff.
Organisational compliance covers both internal policies and procedures, as well as Federal andState legislation. Enforcing compliance helps organisations prevent and detect violations of rules, which protects the organisation from fines and lawsuits. The compliance process should be ongoing and continuously monitored as a part of the Quality Management System and Continuous Improvement Process.In corporate and organisational management, compliance is the process of ensuring an organisation and its employees follow applicable Legislation, Regulations, Acts, Standards, and ethical practices. In addition to following internal policies, compliance also means being consistent with both State and Federal Legislation.
Reasons for encouraging organisational compliance;
- Reducing the potential for Legal challenges or complications
- Improves operational efficiency and safety, promoting a safer workplace Improves public relation sand company image
- Improves employee engagement, retention and corporate culture
- Helps to realise a company’s mission statement
- Fosters and develops the trust of customers (existing and potential)
ISO Standards are primarily customer focused and provide a framework to demonstrate to your customers, that you care and are committed not only to quality in your products and services, but also in the way that you deliver those products and services. The ISO Standards also provide a framework for your streamlining and improving your processes and the efficiency of your system sand processes, thus improving your customer outcome.
"We initially engaged with Paul, to provide documentation including Inspection and Test Plans for tender applications, and our on-site work. We then utilised Paul’s services to complete our ISO 9001:2015 Quality Management Systems accreditation. We achieved our ISO 9001:2015 accreditation, with Paul’s assistance. He has a very hands-on approach and walked us through the process from start to completion, providing us with ongoing support, in areas of compliance, human resources and work health and safety. Overall, Paul is a fantastic helping hand in relation to all thing’s compliance. He is very informative and knowledgeable in the field. I would recommend Paul for anyone needing assistance in that area.” - Daniel Bussa (Water Boys Plumbing Pty Ltd)
"Paul was vital in helping us through the process with our certification body for Stages 1 and 2 of the process. He was able to work constructively with the Av-Comm Team and the certifying body to ensure the right outcome was achieved, efficiently and in a tight time frame."- Michael Cratt (CEO Av-Comm Space and Defence)
"Very pleased with Paul's service overall and attention to detail. Paul helped us implement ISO9001 Quality Management Services into our business after we had previously attempted this in the past with other companies and was left with email guides on what to do." - Steven Monaco (The Relining Company)
"Av-Comm Space and Defence were able to achieve a great result in getting our three ISO standards for Quality, Safety and Environmental, successfully certified as a single activity with invaluable support from Mr Paul Tilbury, paul@pcthr.com.au, of Person CentredTraining, www.pcthr.com.au.Paul was able to build on the work he supported us with for our successful ISO:9001 Quality certification in mid 2022. Paul helped Av-Comm ensure we were able to embed the requirements of the standards into our systems and processes for all three standards. Paul was vital in helping us through the process with our certification body for Stages 1 and 2 of the process. Paul was able to work constructively with the Av-Comm Team and the certifying body to ensure the right out come was achieved, efficiently and in a tight time frame." - Michael Cratt, CEO Av-Comm Space and Defence